Any guest who has booked with a 3rd party, coach operator, travel agent or online booking agency, please contact them directly to discuss your booking. They hold details of your booking and your payment, and their terms and conditions will apply. We are not able to discuss your booking if you booked with a 3rd party.
If you have booked directly with Warner, via our website, contact centre or in the hotel, you will have been given a unique Warner Holiday Reference number. Please contact us directly.