We’ve never compromised on hygiene and cleanliness but we’re now taking extra-special measures to help keep our hotels not just spotless but as safe as they possibly can be.
What are we doing to reaffirm our commitment to the health and wellbeing of every guest and team member?
Enhanced and more frequent cleaning from 7am to 11pm using Oxivir* anti-viral spray on all high touchpoints, including handrails and doors
All cleaning equipment sanitised on a daily basis
Switching any point of sale unable to be cleaned between breaks to a disposable alternative
Additional hand sanitisers and posters to reinforce the hygiene message
* Oxivir kills bacteria and highly contagious viruses such as Norovirus and has concentrated cleaning power. It’s non-irritating and sustainable.
Extra time for housekeeping teams to dedicate to servicing, cleaning and sanitising rooms with Oxivir
Every room deep cleaned between breaks using Oxivir
Complete replacement of all disposable items (tea/coffee sachets etc) between every break
Removal of all non-essential items such as bed runners and throw pillows
Replacement of paper hotel and entertainment guides with disposable alternatives
Guests have the freedom to opt out of daily room service if they prefer
Strict handling processes to prevent cross-contamination of linen within the rooms and stores
Government-recommended PPE for housekeepers (all with their own equipment to prevent cross-contamination)
Additional posters in all team areas to reinforce the hygiene message
Social distancing measures in team areas, including staggered shifts
All team COSHH trained in the correct use of chemicals
All team trained on good hygiene, including handwashing and the use of sanitiser