At Warner, we recognise that we are all living in unprecedented and uncertain times. Whilst no one knows when the Coronavirus Pandemic will be over, we are sure that everyone needs something to look forward to. We have developed the Coronavirus Guarantee to provide you, our guests, with reassurance overbooking your breaks.
The Guarantee is available free of charge and applies to all existing and new bookings for 2021.
You are covered in the event of:
- The hotel you have booked is closed due to the Coronavirus outbreak
- UK Government restrictions on travel due to the Coronavirus outbreak
- You are unable to travel due to sickness and/or isolation due to the Coronavirus outbreak
- You consider it unsafe to come on your break due to the continuing threat of Coronavirus
We guarantee at any point within the ‘Guarantee Change Window’ (between 28 days and 3 days prior to arrival), you can:
- Transfer your break to a new date in 2021, free of charge
- If you don’t know your new dates, we will apply your original booking payment against a future break, again free of charge
- Cancel your booking and receive a full refund