We are taking the following steps to keep our guests and team safe at our hotels:
- Additional cleaning - We have very strict cleaning procedures in place across all areas of our hotels. All public areas and bedrooms are cleaned daily, and high touch point areas such as door handles, handrails and lift buttons are cleaned more regularly with an anti-viral cleaner
- Team Training - All team are trained on ways to prevent and minimise the impact of viruses and illnesses and have specialist equipment do this. In response to Coronavirus, all team have received further guidance on ways to keep our guests and team safe
- 5-star food hygiene - All Warner hotels have a 5-star food hygiene rating by the Food Standards Agency, which is awarded for very high standards in handling, storing and preparation of food, and the cleanliness of facilities. In response to Coronavirus, from 16 March 2020 we will be introducing assisted service in our restaurants, meaning that all self-service buffets will now be served by a team member
- Steam rooms - following guidance from our Health & Safety team and industry experts, all Warner steam rooms will be temporarily closed. This is due to the high temperature and humidity in steam rooms creating a possible environment for bacteria. This does not affect saunas.