If you have recently returned home from a stay at one of our Warner Leisure Hotels:
We know that sometimes things don't always go to plan, but whatever happens, we will ensure that we do our very best to help resolve your concerns and we'd love the chance to look into this further. To make a complaint please fill in FEEDBACK LINK providing us with as much information as possible . Your feedback will go directly to our Guest Experience team who will investigate your concerns thoroughly. They will respond to you within 28 days of sending an acknowledgement e-mail to let you know your complaint has been received.
If you have a break booked with Warner in the future:
If you have not yet been on your break, we recommend calling us on 03301 009774 to speak to a member of our team, who can either resolve any queries you may have or pass on any feedback to the correct department.
If you are currently on a Warner break:
If you're currently on your break at one of our Hotels, please speak to the Hotel team who will be able to help.