Our team are available to help via online live chat during the opening times listed. Look for the blue 'Need Help?' icon at the bottom right of the website.
If you choose to get in touch via chat, you will reach the Warner Chatbot, your virtual assistant who will attempt to answer your question without you needing to queue for an agent.
If the bot can't help you will be transferred to the chat queue immediately.
Please note: If you reach a chat queue please do not refresh the page as this will cause you to lose your place. Thank you.
Opening times
Our chat is currently available from 10am to 5pm Monday - Friday and 9am to 4pm Saturday and Sunday
Outside of these times, the automated Warner chatbot will still be online and able to help you with general enquiries.