Need to call us?
We're currently experiencing an exceptionally high volume of calls and our wait times are over 50 minutes.
If your break is impacted by the latest government announcements, please bear with us while we work through what the news means for your breaks. We will be in touch as soon as we can with your options with an easy to fill in form, and ask that you do not yet ring us until that time. Thank you for your continue patience and understanding.
Sales team to make a new booking: 0330 100 9774 - Open 9am to 5:30pm Monday to Friday
Customer Care team: 0330 100 3354 - Open 9am to 5pm Monday to Friday
Payments: The easiest way to make a payment is online is to click this link PAYMENT or you can call our customer care number.
Groups of 20 or more: 0330 1009 772 Open 9am to 5pm Monday to Friday
Calls to 03 numbers are charged at standard UK rates and may vary from mobiles. These calls are included in any inclusive packages.