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  1. Warner Support
  2. Coronavirus Information
  3. Re-opening for all guests

Re-opening for all guests

  • We’re ready for you
  • Spacious hotels with the social distancing you need
  • Peace of mind
  • Huge estates that invite you to escape
  • Your safety is at the heart of everything we do
  • Exemplary standards of cleanliness
  • Service with a can-do attitude
  • If everyone is asked to arrive at 3pm will there be queues at reception? Where do we actually check-in?
  • What happens in the hotels with a Cabaret Restaurant where the entertainment and dining is in the same place?
  • What times will the restaurants be open?
  • Flexible dining with table service
  • Will the breakfast and dinner reservation time be the same each day?
  • I really enjoy choosing my own food from the buffet, and coming back for seconds. Will plated service stop me from doing this?
  • More choice of entertainment
  • What are the times of the ‘early’ and ‘later’ shows?
  • Can I stay for both shows?
  • I had already booked my zone on My Warner Table for my break – what happens now?
  • Why has My Warner Table been removed?
  • Helping you to unwind
  • How will you ensure leisure activities are delivered safely?
  • I’m travelling later in the year – will these changes affect my break?
  • What if I’ve paid for something as part of my booking, which has now been cancelled?
  • I use a scooter or wheelchair so will need an accessible seat in the Late Lounge, will this be available to me?
  • Will guests need to wear a face covering at Warner?
  • Will the hotel shops be open?
  • I’d prefer not to have my room cleaned each day, what should I do?
  • How safe will my room be? What additional housekeeping measures will be in place?
  • Can the porters still take my bags?
  • What time do I have to be out of my room on departure day?
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