Guest Announcements
- Spacious hotels with the social distancing you need
- Can I have a refund on my Warner Holiday Credit?
- The show can and will go on
- Why you need to book dining times
- Will the hotels close for the night at 10pm? Do I need to be in my room by 10pm?
- Are day visitors and leisure members affected by closures?
- Peace of mind
- How to cancel your break affected by Coronavirus closures
- My break has been postponed, will I receive a refund for my ferry crossing to the Isle of Wight?
- Exemplary standards of cleanliness
- Service with a can-do attitude
- What to do if your break changes
- If everyone is asked to arrive at 3pm will there be queues at reception? Where do we actually check-in?
- I really enjoy choosing my own food from the buffet, and coming back for seconds. Will plated service stop me from doing this?
- What are the times of the ‘early’ and ‘later’ shows?
- Can I stay for both shows?
- How will you ensure leisure activities are delivered safely?
- Will the hotel shops be open?